01
Who we are
WhatTheJob is operated by Arctrait LLC, a Wyoming company. The public site is whatthejob.ai.
We sell WhatTheJob to Business Clients: companies that run field work. We do not sell the product directly to the people those crews serve.
Write privacy questions to hello@whatthejob.ai or hello@arctrait.com.
You can also contact sales.
02
What this policy covers
This policy covers visitors to whatthejob.ai and people who submit information through the contact-sales form.
It covers the marketing site, its forms, and its optional analytics technologies.
If we set up a WhatTheJob workspace for a company, the information processed inside that workspace is governed by the agreement we sign with that company. That customer agreement, rather than this marketing-site policy, covers workspace data and our role in processing it.
03
The marketing site
The contact-sales form asks for your:
- Name
- Work email
- Business
- Trades you work in
- Team size
Phone number and a message are optional.
We use this information to respond to your inquiry, discuss WhatTheJob with you, arrange a product conversation or demonstration, and decide whether our service is a fit for your business.
The form submission is sent to us by email.
We do not use marketing-site inquiries to train an AI model.
04
Cookies and similar technologies
You can use the site without analytics cookies.
We may load Google Analytics 4 and Microsoft Clarity before you choose. They stay cookieless until you agree through the site's cookie settings. They help us understand how visitors use the site and improve it.
If you decline analytics cookies, we do not set those cookies. The rest of the site continues to work.
We do not run advertising on this site.
We do not sell your information.
You can change your choice through Cookie settings in the footer.
05
Information we may receive from the site
Depending on how you use the site, we may receive:
- Information you enter into the contact-sales form
- Your communications with us
- Basic technical information needed to operate and secure the site
- Analytics information if you agree to analytics cookies
We use service providers to operate parts of the site and our business. These providers may process information on our behalf.
We may also disclose information where reasonably necessary to comply with law, protect the site or our rights, prevent abuse, or in connection with a business transaction.
06
How long we keep it
We keep a sales inquiry while we work with you.
We may keep related business records for longer where reasonably necessary for legitimate business, legal, accounting, security, or dispute-resolution purposes.
We do not publish a fixed deletion period for every category of marketing-site information.
07
Your choices
You can:
- Open Cookie settings in the footer to accept or decline analytics cookies.
- Write hello@whatthejob.ai or hello@arctrait.com to ask what marketing-site information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete information, subject to information we may need to keep for legal, security, or other legitimate reasons.
Depending on where you live, you may have additional privacy rights under applicable law.
We will respond to privacy requests as required by applicable law.
You can also contact sales if you want to walk the product.
This site is not directed at children, and we do not knowingly collect children's personal information through the marketing site.
08
Workspace data
WhatTheJob is an operational workspace for Business Clients.
A customer's messages, attachments, customer profiles, jobs, files, surveys, and other workspace information are stored and processed for that Business Client. That information is not covered by this marketing-site policy.
Workspace processing, including our use of AI and third-party service providers, is governed by the agreement with the Business Client.
We do not train WhatTheJob's own AI models on customer or end-customer workspace data.
09
Security
We use technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or disclosure.
Our public security page describes the main security boundaries we currently use.
10
Changes
We will change this page when the facts or our practices change.
The date at the bottom is the last update.