FAQ
Extraction, a human gate, four channels in one inbox. A person still approves every job.
Contact sales. We walk the inbox-to-job path if it fits, then set up a workspace.
Talk to us. Platform billing is handled after a sales conversation, and is separate from invoices you send your own customers.
No. The model drafts a request from the conversation. A dispatcher or owner reviews the raw thread, edits what is off, and decides it is a job. That gate is the product.
Service, customer, site, date and time window, the problem, and priority, each with a confidence score and notes on what is missing. Deterministic software then checks the draft against your catalog. The model does not invent a service you do not offer.
Yes, from your catalog and FAQs, not from invented facts. If it cannot answer from that corpus, software hands the thread to a person. Knowledge answers never create a job.
No. A person still approves every job and picks the crew member. The model drafts the request. It does not send anyone.
WhatsApp, SMS, email, and voice. All four land in the same Queries inbox. There is no end-customer web portal. They already wrote or called.
No. The Crew App is a phone PWA: today’s jobs, status, maps, checklist, photos, and signature. Assigned by the company. Crew members do not sign up themselves.
The crew member closes it on the phone, notes, photos, checklist, signature. The customer is notified that it is done. An optional short survey can run on that same device. Loyalty points are a separate, off-by-default switch.
You pick the crew member and the window from the jobs list, board, or calendar. A person still decides who goes.
Owners and admins. Dispatchers stay on the inbox and the day. Insights are a look back, mix, load, completion, not a second dispatch screen.
No. Most FSM tools start once a job already exists. WhatTheJob starts earlier, when the customer sends a message. From first message to job done, not another spreadsheet with a map.
Still want to walk the path? Contact sales.